Finding Indexing errors in eroom

Where to look for eroom indexing problem?

As usual,need to collect the logs and analyse, as below.

1. Check for the eroom/facility where search is not available.And look for logs in that facility.
2. Generally,Event Viewer should throw an error message for the indexing error in the particular facility.
3. You can check for failedoperations.csv file in the eroomdata directory.
4. eTrace logs can provide most useful information.Found at …eRoomData\..\eTrace folder
5. .log files are found int he same directory,for ech index,eroom maintains.

 

 

Client Interfaces for eRoom

The eroom webserver extension provides three different clients to access the webserver and the applciaiton.They are described as below.

-1- The browser interface uses http and built with ASPs.It supports web brwser access to the eroom server for manipulation of objects within the server.

eRoom Backend Databases

eRooom application back end databases for data organisation.There are a few points,every eroom administrator must be aware of.

1. Every eRoom Facility is having a database.Whenever a facility is created,there is a database created,containing corresponding tables for the facility.
2. There is a Site database (eRoom_eRoomSite) which contains tables for the site like Community,Facility,Room,Members etc.
3. eRoom_eRoomSiteUsage database contains all tables that are specific to the usage of the site by members of the eroom.
4. The System databases include Master,Model,MSDB,tempdb
5. The Databases are owned by “dbo” owner.

 

eRoom Backup & Restore

• Section 1 - Backing Up eRoom data

eRoom components that need back up are,

• Data directory - The eRoom Data directory stores important data such as the mail spool,
  eRoom extensions and the Documentum Foundation Classes working directory (if you
  are using eRoom Enterprise).However, do not back up the \~FullText and \~Logs directory.

• File Server - You specified an eRoom File Server directory when you installed eRoom. It contains files uploaded to eRoom 7.Make regular backup copies of your File Server directory or directories.

Some Indexing Facts

This topic discusses some indexing facts in eroom Advanced installation.

1. Indexing is a background task that runs on an indexing server and is managed by the eRoom Scheduler service. The Scheduler indexes the content of all files in eRoom so they are included in eRoom searches.
2. eRoom Advanced installation is a multi-server application, in which the web server, indexing server,
   database server, and file server typically reside on different machines.

eRoom Services

What services are involved with eroom running?

First of all,eroom runs on an webserver IIS.

So the first and foremost service is IIS Admin Service. There are two related service to IIS Admin Service;they are World wide web publishing Service (Provides Web connectivity and administration through the Internet Information Services Manager) and HTTP SSL service (This service implements the secure hypertext transfer protocol (HTTPS) for the HTTP service, using the Secure Socket Layer (SSL). If this service is disabled, any services that explicitly depend on it will fail to start).

The other services are:

2008 April « Deep Inside eRoom

2008 April « Deep Inside eRoom