Indexing Processes in Advanced installation

Que: What are the different indexing processes available in the Advanced installation of eroom ?

Processes:

- ftserver.exe (20-30 in number)
- ftmfsrv.exe
- ftservce.exe

 Services :

- Hummingbird connector Service
- Hummingbird STR Service
(The humming bird services are critical in indexing process for eroom

Finding Indexing errors in eroom

Where to look for eroom indexing problem?

As usual,need to collect the logs and analyse, as below.

1. Check for the eroom/facility where search is not available.And look for logs in that facility.
2. Generally,Event Viewer should throw an error message for the indexing error in the particular facility.
3. You can check for failedoperations.csv file in the eroomdata directory.
4. eTrace logs can provide most useful information.Found at …eRoomData\..\eTrace folder
5. .log files are found int he same directory,for ech index,eroom maintains.

 

 

Client Interfaces for eRoom

The eroom webserver extension provides three different clients to access the webserver and the applciaiton.They are described as below.

-1- The browser interface uses http and built with ASPs.It supports web brwser access to the eroom server for manipulation of objects within the server.

eRoom Backend Databases

eRooom application back end databases for data organisation.There are a few points,every eroom administrator must be aware of.

1. Every eRoom Facility is having a database.Whenever a facility is created,there is a database created,containing corresponding tables for the facility.
2. There is a Site database (eRoom_eRoomSite) which contains tables for the site like Community,Facility,Room,Members etc.
3. eRoom_eRoomSiteUsage database contains all tables that are specific to the usage of the site by members of the eroom.
4. The System databases include Master,Model,MSDB,tempdb
5. The Databases are owned by “dbo” owner.

 

eRoom Services

What services are involved with eroom running?

First of all,eroom runs on an webserver IIS.

So the first and foremost service is IIS Admin Service. There are two related service to IIS Admin Service;they are World wide web publishing Service (Provides Web connectivity and administration through the Internet Information Services Manager) and HTTP SSL service (This service implements the secure hypertext transfer protocol (HTTPS) for the HTTP service, using the Secure Socket Layer (SSL). If this service is disabled, any services that explicitly depend on it will fail to start).

The other services are:

eRoom Administration Basics

The basics of eroom administration can be classified under following sections.

-1- Full Text Administration

-2- SQL server administration

-3- eRoom server Administration

-4- Administration by Coordinators