Fixing Indexing issues in eRoom

Que: Explain briefly the steps to fix indexing issues in eRoom. Ans:Basically there are two steps in fixing indexing issues in eroom. One, Identify the Facility which is showing problem.Two, Rebuild the index for the identified Facility.Let’s discuss each of the steps in detail. One, Identifying problematic facility: Review the ~FullText Directory for the file [...]

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About eRoom Indexing Troubleshooting

Hi, We are going to discuss more about eroom indexing trouble shooting.Here are a few points. -1- The folder ~FullText is of prime concern.There are two such folders, you will find in eroom env. One, in index server and one in Web server. Generally both are same (eRoom server one is a cache).The fill is [...]

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Indexing Processes in Advanced installation

Que: What are the different indexing processes available in the Advanced installation of eroom ? Processes: – ftserver.exe (20-30 in number) – ftmfsrv.exe – ftservce.exe  Services : – Hummingbird connector Service (ftservce.exe) – Hummingbird STR Service (ftserver.exe ) Indexing Server in eRoom hosts the hummingbird application that eroom interfaces with to generate and maintain catalog [...]

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Finding Indexing errors in eroom

Where to look for eroom indexing problem? As usual,need to collect the logs and analyse, as below. Check for the eroom/facility where search is not available.And look for logs in that facility. Generally,Event Viewer should throw an error message for the indexing error in the particular facility. You can check for failedoperations.csv file in the [...]

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Some Indexing Facts

This topic discusses some indexing facts in eroom Advanced installation. Indexing is a background task that runs on an indexing server and is managed by the eRoom Scheduler service. The Scheduler indexes the content of all files in eRoom so they are included in eRoom searches. eRoom Advanced installation is a multi-server application, in which [...]

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